OOLVS Android App Privacy Policy

Last Updated: September 15, 2026

This Privacy Policy applies specifically to the OOLVS Android mobile application (the "OOLVS App", "App", "we", "us", or "our").

This Privacy Policy explains how OOLVS collects, accesses, uses, stores, and shares information when you use the OOLVS Android App.

This Privacy Policy applies only to the OOLVS Android App. For privacy practices relating to the OOLVS website and online store, please refer to the separate privacy policy available on our website.

1. App and Developer Information

App Name: OOLVS

Platform: Android

The OOLVS App is operated by:

Hengshan Yunxi Yuxi E-commerce Co., LTD

Email: hi@oolvs.com

Website: https://oolvs.com/

For privacy-related questions, requests, complaints, or data deletion requests, please contact:

hi@oolvs.com

2. Information We Collect

The OOLVS App may collect or process information that is necessary to provide App functionality, maintain user accounts, process orders, improve services, maintain security, and provide customer support.

The information we process may include the following categories.

2.1 Account Information

If you create or use an OOLVS account, we may process:

• Email address

• Name

• Telephone number

• Account information

• Login and authentication information

• Account preferences

• Session information

Account information is used to authenticate users, maintain account sessions, provide account functionality, and provide customer services.

2.2 Order and Transaction Information

When you purchase products through the OOLVS App, we may process information associated with your order, including:

• Order number

• Products purchased

• Order amount

• Shipping information

• Billing information

• Order status

• Return or refund information

• Customer service information related to an order

Payment transactions may be processed by third-party payment service providers. OOLVS does not intentionally store complete payment card numbers when payment information is processed directly by a third-party payment provider.

2.3 Shipping Information

To fulfill and deliver orders, we may process information such as:

• Recipient name

• Shipping address

• Telephone number

• Email address

• Order information

This information may be shared with shipping carriers, logistics providers, fulfillment providers, and other service providers when necessary to deliver your order.

2.4 Device and Technical Information

When you use the OOLVS App, certain technical information may be automatically processed, including:

• IP address

• Device type

• Android operating system version

• App version

• Device configuration information

• Browser or WebView information

• Network information

• Language and regional settings

• Session information

• Error and diagnostic information

• Security-related information

We use this information to operate the App, maintain security, diagnose technical problems, improve performance, and prevent abuse.

3. Information Collected Through WebView

The OOLVS App provides access to OOLVS online shopping services through Android mobile technology, including WebView functionality.

When you use features provided through the App, certain information may be processed by the OOLVS website and its service providers.

This may include:

• Account information

• Shopping cart information

• Product browsing activity

• Order information

• Login/session information

• Cookies and similar technologies

• IP address and technical information

The App may use cookies, local storage, session storage, and similar technologies to maintain login sessions, shopping cart functionality, user preferences, security, and other required functionality.

4. How We Use Information

We may use information collected through the OOLVS App for the following purposes:

Providing App Functionality

• Provide and operate the OOLVS App

• Maintain App functionality

• Provide access to OOLVS products and services

• Maintain account and login sessions

• Maintain shopping cart functionality

Processing Orders

• Process purchases

• Confirm orders

• Process payments through authorized payment providers

• Arrange shipping and delivery

• Process returns, refunds, and exchanges

• Provide order-related customer support

Security and Fraud Prevention

• Detect and prevent fraud

• Detect unauthorized access

• Protect accounts

• Protect our services and infrastructure

• Investigate security incidents

• Prevent misuse or abuse of the App

Performance and Improvement

• Diagnose technical problems

• Monitor App performance

• Improve functionality

• Improve user experience

• Analyze service reliability

• Develop and improve our products and services

Legal Compliance

We may process information when reasonably necessary to:

• comply with applicable laws and regulations;

• respond to lawful requests;

• enforce our terms and agreements;

• protect our legal rights; or

• protect users and our business from fraud, abuse, or security threats.

5. Cookies and Similar Technologies

The OOLVS App may use cookies and similar technologies through its WebView and connected online services.

These technologies may be used to:

• maintain login sessions;

• remember shopping cart contents;

• maintain user preferences;

• provide essential App functionality;

• maintain security;

• prevent fraudulent activity;

• understand service usage; and

• improve performance.

Cookies and similar technologies may be stored or processed by the OOLVS website and by service providers supporting the OOLVS online store.

You may be able to control certain cookies through your device or browser settings. Disabling certain technologies may affect some App functionality.

6. Information Sharing

We may share information with service providers and business partners when necessary to provide the OOLVS App and related services.

Depending on how you use the App, information may be shared with the following categories of recipients.

Ecommerce and Hosting Providers

We may use third-party ecommerce, hosting, infrastructure, and technology providers to operate our online store and App services.

Payment Providers

Payment information may be processed by authorized payment service providers.

Payment providers may process transaction and payment information according to their own privacy policies and applicable laws.

Shipping and Fulfillment Providers

We may share necessary order and shipping information with:

• shipping carriers;

• logistics providers;

• fulfillment providers;

• warehouses; and

• delivery partners.

This information is used to fulfill and deliver orders and process returns or exchanges.

Customer Service Providers

We may use third-party service providers to help us respond to customer inquiries and provide customer support.

Security and Technology Providers

We may use technology providers for purposes such as:

• security;

• fraud prevention;

• infrastructure;

• error detection;

• technical support; and

• service maintenance.

These service providers are permitted to process information only as necessary to provide services to OOLVS, subject to applicable contractual and legal requirements.

7. Shopify

The OOLVS online store is powered by Shopify.

When the OOLVS App accesses ecommerce functionality provided by our online store, Shopify and its service providers may process information necessary to provide services such as:

• account functionality;

• checkout;

• order processing;

• payment-related functionality;

• security;

• fraud prevention; and

• ecommerce services.

Shopify's processing of personal information is governed by Shopify's applicable privacy documentation.

8. Payment Information

When you make a purchase through the OOLVS App, payment information may be processed by third-party payment providers.

Depending on the payment method selected, these providers may process information such as:

• payment details;

• billing information;

• transaction information; and

• payment verification information.

OOLVS does not intentionally store complete payment card numbers when payment information is processed directly by a third-party payment provider.

9. Advertising and Marketing

The OOLVS App may provide access to marketing or promotional functionality associated with OOLVS services.

Where permitted by applicable law, we may process information such as:

• email address;

• purchase history;

• product interactions;

• App or website interactions; and

• technical information.

Marketing communications may include information about products, promotions, or services.

You may opt out of promotional emails by using the unsubscribe mechanism included in the relevant communication.

We do not sell personal or sensitive user data in exchange for money.

10. Android Permissions

The OOLVS App may request Android permissions only when they are necessary for specific App functionality.

The App does not intentionally access sensitive device information unless such access is necessary for a feature and the applicable permission is granted where required.

If a permission is required, Android may display a permission request to you.

You can manage or revoke App permissions through your Android device settings.

Revoking a permission may affect the availability of the related functionality.

11. Precise Location Information

The OOLVS App does not intentionally collect precise device location information unless a specific feature requires such access and the applicable Android permission and user authorization are obtained.

We do not use precise location information for advertising purposes unless separately disclosed and permitted by applicable law.

12. Camera, Microphone, Contacts, and Photos

The OOLVS App does not intentionally access your camera, microphone, contacts, or photos unless such access is required for a specific App feature and the applicable permission is requested and granted.

If such functionality is introduced in the future, this Privacy Policy may be updated to describe the applicable data collection and use.

13. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Communications between the OOLVS App and our online services may use HTTPS/TLS encryption where supported.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• the type of information;

• the purpose for which it was collected;

• whether you maintain an account;

• whether the information is required to provide services;

• legal and regulatory requirements;

• accounting and tax requirements;

• dispute resolution;

• fraud prevention; and

• security requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable laws and our data retention procedures.

Certain information may need to be retained for a longer period when required by law or reasonably necessary for legitimate business purposes.

15. Account Deletion and Data Deletion

If you have created an OOLVS account, you may request deletion of your account and associated personal information.

To request account deletion, contact:

hi@oolvs.com

Please provide the email address associated with your OOLVS account so that we can identify and process your request.

Where required by applicable law, we will delete personal information associated with your account, except where information must or may be retained for legitimate purposes such as:

• compliance with legal obligations;

• accounting and tax requirements;

• fraud prevention;

• security;

• dispute resolution;

• enforcement of agreements; or

• protection of legal rights.

Certain information may remain temporarily in backup systems until those systems are securely overwritten or deleted according to our normal procedures.

16. Children's Privacy

The OOLVS App is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact:

hi@oolvs.com

We will take reasonable steps to investigate and delete such information when required by applicable law.

17. Third-Party Services and Links

The OOLVS App may interact with or provide access to third-party services.

Third-party services may have their own privacy policies and terms of service.

We are not responsible for the privacy practices of third-party services that we do not control.

We recommend reviewing the applicable privacy policies of third-party services before providing personal information.

18. International Data Processing

OOLVS and our service providers may process or store information in countries other than the country in which you reside.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

19. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• access to personal information;

• correction of inaccurate information;

• deletion of personal information;

• restriction of certain processing;

• objection to certain processing;

• withdrawal of consent where processing is based on consent;

• data portability where applicable; and

• rights relating to marketing, targeted advertising, or certain forms of data sharing.

To exercise applicable privacy rights, contact:

hi@oolvs.com

We may request information necessary to verify your identity before processing certain requests.

20. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights to:

• know or access personal information;

• correct inaccurate personal information;

• request deletion;

• opt out of certain sales or sharing of personal information; and

• opt out of certain targeted advertising activities.

To submit a privacy request, contact:

hi@oolvs.com

We will process requests in accordance with applicable law.

21. European Economic Area and United Kingdom Users

If you are located in the European Economic Area or United Kingdom, applicable data protection laws may provide additional rights.

Depending on the circumstances, our legal bases for processing personal information may include:

• performance of a contract;

• compliance with a legal obligation;

• legitimate interests;

• consent; or

• another lawful basis recognized by applicable law.

Where processing is based on consent, you may withdraw your consent where permitted by law.

You may also have the right to lodge a complaint with an applicable data protection authority.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• the OOLVS App;

• our services;

• our data practices;

• technology;

• applicable laws; or

• Google Play requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, how the OOLVS App processes information, or wish to submit a privacy or data deletion request, please contact:

Hengshan Yunxi Yuxi E-commerce Co., LTD

Privacy Email: hi@oolvs.com

Website: https://oolvs.com/

App: OOLVS Android App

We will respond to privacy-related requests in accordance with applicable law.

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End of OOLVS Android App Privacy Policy