Shipping policy

We ship worldwide to the countries listed on our Shipping Country page. Shipping rates and delivery options are calculated and shown at checkout based on your delivery country.

Shipping Methods

Standard Shipping — available to all countries we deliver to. Delivery estimate: 6–22 business days after dispatch, depending on destination. Carriers include SF Express international e-commerce service and 4PX consolidated air parcels. A fixed handling fee per parcel applies; heavier-parcel surcharges are already included in product prices.

Expedited Shipping — a faster fixed-rate option available in many countries (delivery estimate 3–8 business days). Expedited shipping is not free on any order.

Free Standard Shipping

Free Standard Shipping applies automatically at checkout when your order reaches the free-shipping threshold for your delivery country:

  • Free Standard Shipping on orders of US$39 or more — Australia, Canada, Chile, Israel, Kazakhstan, Kenya, Malaysia, Mexico, Philippines, Russia, South Korea, Sri Lanka, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam.
  • Free Standard Shipping on orders of US$49 or more — Brazil, Colombia, India, Indonesia, New Zealand, Poland, Saudi Arabia, Serbia, Singapore, Switzerland, Thailand, Turkey.
  • Free Standard Shipping on orders of US$59 or more — Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Luxembourg, Morocco, Netherlands, Spain, Sweden.

Order Processing Time

  • In-stock items: 1–4 business days.
  • Customized or made-to-order items: 7–30 business days.

Taxes & Duties

All prices on our site include applicable taxes (DDP — Delivered Duty Paid). For orders to the European Union, prices include VAT and import duties, and no additional charges will be collected on delivery. We handle customs clearance and pay small-parcel fees on your behalf, so there are no surprise fees when your order arrives.

Tracking Your Order

Once your order ships you will receive a confirmation email with tracking information. You can also track your order on our Track Your Order page.

Address & Delivery Notes

  • Please double-check your shipping address at checkout. We are unable to reroute orders after dispatch.
  • We are not responsible for packages confirmed delivered by the carrier but reported stolen.
  • If a parcel is returned to us as undeliverable, it will be processed as a return and outbound/return shipping costs may be deducted. See our Return Policy for details.

Last updated: September 5, 2026.